Can I get a digital mock-up of your product with my client’s logo?
Can I get custom characters or colors?
What are your art work requirements?
What is the production time?
What are your shipping policies?
Terms and Conditions
Do you offer EQP?
Care and feeding of Stretcherz?
Can I purchase pen refills?
Consumer Safety Act

Can I get a digital mock-up of your product with my client’s logo?

  • Yes, for the quickest creation of a digital mock-up ASI members can log into ASI’s ESP Online and place any logo on our products. Then use the logo to create a customized sales sheet for your client.
  • Send us a logo and specify a stock character for the logo.
  • Download industry specific sales sheets and customizable PDF’s from www.boingpromo.com/downloads.
  • For orders of 2500 or more, contact us to discuss additional options of customized sales sheets.

Can I get custom characters or colors?

  • Custom characters that require the production of new molds require approximately 6 weeks for fabrication of the mold and a typical mold cost of $2500-3000.
  • Custom colors and custom characters require a minimum order quantity of 2500.
  • Full bleed clothing or other marking require additional time and minimum quantities of 250.
  • Custom molds require 4-8 hours of work @ $75/hour to transform a design to a cold compatible 3-d model.
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What are your art work requirements?

  • We accept most industry standard vector file formats such as PDF, EPS, AI and CDR.
  • Please do not supply bitmaps or jpegs.
  • Camera ready black and white art required.
  • Art charge of $50/hour with a $25 minimum for non-camera ready artwork.
  • Send artwork to art@boingpromo.com
  • For more details, visit our about us page.
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What is the production time?

  • 7-10 day production on published quantities in standard packaging (Boing! Designs reserves the right to substitute, at no extra charge, premium packaging in order to meet product schedule.)
  • Customized packaging or specified packaging style may add to the production time.
  • 7-10 day production applies to logo application to standard products, does not include full bleed application to Stretcherz Characters. Full bleed Stretcherz require 3 weeks or more production time.
  • Rush orders: Add 5% per day.
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What are your shipping policies?

  • Drop Ship Charge: Initial Drop Ship no additional charge over actual freight. $3.13 (G) for each additional drop ship.
  • All items FOB Tualatin, Oregon 97062.
  • Standard shipping rates apply, but change regularly. Visit FedEx.com or UPS.com for approximate shipping rates to your location.
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Terms and Conditions

  • Price includes one color pad print.
  • Set up $62.50 (G) for company logo. No charge for exact repeat of company logo.
  • Set up for each additional color $31.25 (G)
  • Laser engraving at each location stating at 3.13 (G) (dependant on actual laser time.)
  • Each additional pad print $0.20/strike (G).
  • PMS Matching $62.50 (G)
  • Returns on defect of color or imprint placement will not be accepted if a pre-production sample was not produced. We strongly suggest pre-production samples for all orders of 1000+ and require a signed waiver for PMS matching on orders for which a pre-production sample was not ordered.
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Do you offer EQP?

  • Yes, we offer EQP.
  • Each Stretcherz character requires a separate set up charge.
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Care and feeding of Stretcherz?

  • Stretcherz comfortably stretch 3 inches. Any further will decrease their lifespan.
  • Keep Stretcherz out of direct sunlight or high temperatures like inside a car in the summer. Heat substantially decreases the strength of the stretchy material.
  • Stretcherz are lead safe.
  • Stretcherz are not appropriate for children under three. The consumer label reads: WARNING: This product contains small magnets. Swallowed magnets can stick together across intestines causing serious infections and death. Seek immediate medical attention if magnets are swallowed or inhaled. CHOKING HAZARD: Small parts. Not for children under 3 years.
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Can I purchase pen refills?

  • Yes, the refill is a standard cross-type D-1 refill available at most office supply stores.
  • Remove the refill from the pen by twisting it out of its housing.
  • Set aside the threaded plastic piece from the end of the ink cartridge.
  • Place the threaded plastic piece on the new ink cartridge and screw it back into the housing.

Consumer Safety Act

  • The consumer safety act due to go into effect February 10th, 2009 has been postponed for one year. Boing! Designs will meet or exceed all requirements of the act when it goes into effect.
  • All Boing! Designs products are lead safe.

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